FAQ
Frequently asked questions
Everything couples usually ask before and while creating their invitation.
Plans & payment
How much does an invitation cost?
There are three one-off packages: Essential ($59), Premium ($99) and Bespoke ($899). Each is a single payment for one wedding — there are no subscriptions or hidden fees. See pricing for everything each includes.
How long does my invitation stay live?
Your invitation stays online until one year after your wedding date, so guests can revisit the details and photos after the day. The one limit: an invitation stays online for at most three and a half years from when you create it.
Is there a guest limit?
Essential includes up to 50 guests. Premium and Bespoke have no guest limit.
How do I pay?
Payments are taken securely by Stripe. We never see or store your card details.
What happens if I'm refunded?
Your invitation is taken offline, but your designs, guests and RSVPs are kept in your account. If you need a refund, please get in touch.
Designing your invitation
Can I see what it looks like before I buy?
Yes — open the live demo to see the full guest experience, from the sealed opening to the RSVP form.
Can I change my theme later?
Yes. Your wording, photos and sections are kept separate from the theme, so you can switch designs at any time without losing anything.
Can I make changes after I've sent it?
Absolutely. Guests always see the latest version at the same link, so a changed venue or time only needs updating once.
What is Bespoke?
Bespoke is our managed service. You fill in a detailed questionnaire and share your photos, our design team designs and builds your invitation, and you review it and request changes until you're happy to approve it.
Sharing & RSVPs
How do I send my invitation?
Each guest gets their own personal link. From your guest list you can send it by WhatsApp, text message or email straight from your phone or computer, or copy the link to share however you like.
Do my guests need an app or an account?
No. Guests simply tap the link and the invitation opens in their browser — no downloads, no logins.
Can I see who has opened their invitation?
Yes. Your guest list shows who you've sent it to, who has opened it and who has replied.
Can guests bring a plus-one?
You decide. Set a plus-one allowance for each guest and their RSVP form will only offer the places you've given them.
Can I show different details to different guests?
On Premium and Bespoke you can group guests into categories — such as day and evening guests — and choose which sections each group sees.
Still have a question? Contact us and we'll be happy to help.